Privacy Policy

Learn how DigitalStudy protects your school's data and respects your privacy

Last Updated: April 13, 2026 | Effective Date: April 13, 2026

1. Introduction

DigitalStudy ("we," "our," or "us") is committed to protecting the privacy and security of your data. This Privacy Policy explains how we collect, use, store, and protect information when you use our school management platform and related services.

With our Single School Edition, your data is stored on your own servers, giving you complete control and ownership. This policy outlines both our limited data processing as a software provider and best practices for data protection.

2. Data Ownership and Control

2.1 Your Data Ownership

With DigitalStudy Single School Edition:

  • Your school retains full ownership of all student, staff, and institutional data
  • Data is stored on your servers, not ours (for self-hosted deployment)
  • You control who has access to what data
  • You can export your data at any time
  • We do not sell, rent, or monetize your data

2.2 Data We Process

As your software provider, we may process limited data including:

  • Account information for billing and support
  • System logs for troubleshooting (when you opt-in)
  • Usage analytics for product improvement (anonymized)
  • Support tickets and communication history

3. Information We Collect

3.1 School Information

  • School name and contact details
  • Administrator contact information
  • Billing and payment information
  • Technical specifications for deployment

3.2 User Information (as configured by your school)

Your school determines what user data to collect. Typically includes:

  • Student: Name, date of birth, contact details, academic records, attendance
  • Staff: Employment details, qualifications, schedules, payroll information
  • Parents/Guardians: Contact information, billing details, communication preferences

4. How We Use Information

We use collected information to:

  • Provide, maintain, and improve our services
  • Process billing and payments
  • Provide technical support and customer service
  • Send important updates and notifications
  • Comply with legal obligations

5. Data Security

5.1 Security Measures

We implement industry-standard security measures:

  • Encryption: AES-256 encryption for data at rest and TLS 1.3 for data in transit
  • Authentication: Multi-factor authentication (MFA) and single sign-on (SSO) support
  • Access Control: Role-based permissions and IP restrictions
  • Auditing: Complete audit logs of all data access and modifications
  • Backups: Automated encrypted backups with configurable retention

5.2 Data Storage

With Single School Edition, you choose where your data resides:

  • Self-Hosted: Data stored entirely on your infrastructure
  • Managed Cloud: Data in dedicated, isolated environment in your chosen region
  • Hybrid: Combination based on your requirements

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights to:

  • Access: Request copies of your personal data
  • Correction: Update or correct inaccurate data
  • Deletion: Request deletion of personal data (subject to legal requirements)
  • Portability: Export data in machine-readable format
  • Objection: Object to certain processing activities

7. GDPR Compliance

For schools in the European Economic Area (EEA), we ensure:

  • Lawful basis for all data processing activities
  • Data Protection Impact Assessments (DPIA) for high-risk processing
  • Data Processing Agreements (DPA) available
  • Records of processing activities maintained
  • Breach notification within 72 hours when required

8. Children's Privacy

Our platform is designed for use by educational institutions. We:

  • Do not knowingly collect data directly from children under 13
  • Require schools to obtain appropriate parental consent
  • Provide tools for schools to manage consent and parental rights
  • Support COPPA compliance for US schools

9. Cookies and Tracking

Our website uses cookies to:

  • Essential: Maintain session state and security
  • Analytics: Understand website usage (anonymized)
  • Preferences: Remember your settings

You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via:

  • Email notification to administrators
  • In-app notification banner
  • Update to "Last Updated" date at top of policy

11. Contact Us

For privacy-related questions or to exercise your rights:

  • Email: privacy@digitalstudy.org
  • Phone: +91 96010 43192

12. Data Protection Officer

Our Data Protection Officer can be reached at:

dpo@digitalstudy.org